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Pay particulars

This section is for our employees. It provides essential information of a general nature on pay, tax and National Insurance. Members of the public must not rely on the information, as it may not apply to their circumstances.

Did you know that we pay some 35,000 employees and 25,000 pensioners.

Our aim is to make prompt and accurate payment, keep our standards high and provide a quality service.

If you have a query on your pay or pension payment, the first thing is to decide who to contact. It may not be the Shared Services Centre, for although we work closely with employing departments and the Inland Revenue, you may find that your query needs to be raised directly with them.

We have information on the payment of your expenses for travel or subsistence.

However, should you wish to contact the Shared Services Centre from 9am to 5pm, our details are:

Shared Services Centre
John Hadfield House
Dale Road

Recruitment, tel: 01629 535118
Pay, tel: 01629 535119

Call Derbyshire tel: 01629 533190 or email: on Monday to Friday from 8am to 9am and from 5pm to 8pm and Saturday from 9:30am to 4pm.

To comply with the Data Protection Act, we may not always be able to give details over the telephone and you may be asked to apply in writing.

To help us deal promptly with your query, you should always quote your payroll reference number which can be found under your name on your pay slip.