We can help you find out about the benefits you're entitled to and how to claim, including:
- carrying out a benefit check – are you receiving your full benefit entitlement?
- which benefits to claim and how to claim them
- payments being suspended or benefit claims ending
- moving your existing benefits to a Universal Credit claim
- challenging decisions made by the benefits authorities
- preparing appeals and representing you at benefit tribunal hearings
If you disagree with a benefits decision time limits usually apply so you need to seek advice about challenging the decision right away.
To get help:
- use our benefits self-assessment and information centre for further detail about benefits and other financial support
- email: welfarebenefits@derbyshire.gov.uk
- tel: 01629 531535 Monday to Friday from 10am to midday and 2pm to 4pm - these are our new opening times starting from 7 May 2024.
- print off the benefit check sheet attached to this page and send it to us at: Welfare Rights Service, County Hall Offices, Matlock DE4 3AG
- if you have a social worker you can ask them to make a referral
Other local benefits advice
Citizens Advice and Derbyshire Unemployed Workers' Centres can also offer benefits advice and may be able to arrange a face-to-face appointment, particularly if you need help completing a benefit claim form.
Further help
Being on a low income can cause a lot of stress and worry. If you are struggling emotionally you can talk to the Samaritans at any time of the day or night, tel: 116 123.