Our Trading Standards team received information this week that residents living in Belper and Heanor had experienced 2 'roofers' calling at people’s homes and falsely claiming that roof tiles needed repairs when they were actually in good condition and didn’t need replacing.
According to the information received, the 2 men had reportedly been seen removing intact tiles from some roofs.
Trading Standards are currently looking into the reports and have issued the warning to residents to be extra vigilant, and if they suspect someone of being a rogue trader or find themselves confronted by uninvited doorstep sellers to contact the Citizens Advice Consumer Helpline telephone: 0808 223 1133.
Rogue traders are a widespread issue in Derbyshire and across the country.
Their tactics range from substandard work and high-pressure sales to organised crime, frequently preying on the elderly and vulnerable for large sums of money. These traders not only approach homes uninvited but also maintain professional-looking websites and advertise in various publications.
Typically, rogue traders begin with small, low-cost jobs, then claim additional work is necessary, ultimately demanding exorbitant fees for minimal or no work.
Our Trading Standards team always recommend people who need work carrying out should find a trusted tradesperson through our Trusted Trader scheme or by contacting Call Derbyshire telephone: 01629 533190.
Cabinet Member for Health and Communities Councillor Carol Hart said:
“Rogue trading is a significant concern for vulnerable groups, especially elderly people living alone.
“We strongly advise against engaging with doorstep traders to avoid scams or poor-quality work. Residents can deter these traders by displaying a 'no uninvited callers' sign, available for free from Derbyshire County Council by calling 01629 533190.
“When seeking a tradesperson, we recommend getting referrals from family or friends, using our Trusted Trader scheme, and obtaining at least 3 quotes before deciding. Avoid 'today only' offers, which are pressure tactics, and be cautious of cash payment requests which evade VAT.”