Call Derbyshire
Call Derbyshire our contact centre, will be closed on Christmas Day, Boxing Day, and New Year's Day, except for urgent social care calls.
We'll be open as normal for the rest of the Christmas and new year period, telephone: 01629 533190.
Don't forget you can do a great many things through our website any time of day, all year round.
These include:
Emergency contact
Call Derbyshire will take urgent social care calls outside of opening hours. Call Derbyshire also provides an emergency property service in relation to our buildings.
However, in a medical emergency, where a crime is being committed, or there is a fire, you should telephone: 999.
Find details of out-of-hours emergency contacts.
You can also follow us on X and Facebook for updates.
If you're feeling unwell or need medical advice you can visit NHS 111 or telephone: 111 free from any phone to speak to an NHS adviser.
County Hall, Matlock
Our head office at County Hall, Matlock is open on Monday to Friday from 8am to 5pm (except bank holidays).
Derbyshire Libraries
All Derbyshire libraries will close on Tuesday 24 December 2024 at 1pm and will reopen from Friday 27 December 2024, dependent on regular opening days and times.
Killamarsh Library will have adjusted opening hours on Friday 27 December and Monday 30 December due to the opening hours of the leisure centre. They will be open 1pm to 4pm rather than 2pm to 5pm.
Melbourne Library will be closed on Friday 27 December and Monday 30 December.
Tideswell Library will be closed on Friday 27, Saturday 28 and Monday 30 December.
Woodville Library will be closed from Friday 23 December, re-opening on Friday 3 January.
On New Years Eve libraries close at 5pm, are closed on New Year’s Day and reopen Thursday 2 January 2025, except Woodville Library, which opens on Friday 3 January.
School term dates
You can view the term dates for schools, but some schools have variations to these dates. Parents or carers are advised to contact the relevant school for confirmation of term dates and inset days.
Recycling centres
Our household waste recycling centres are open from 9.30am to 5pm every day (except Waterswallows at Buxton which is 8.30am-6pm) except Christmas Day, Boxing Day and New Year's Day.
Register to use the recycling centres
We’re introducing a ‘residents-only’ registration system to make things fairer and more cost-effective for people living in Derbyshire by helping to reduce the amount of waste being brought to our recycling centres from outside of the county. Please be assured that we won’t be turning away unregistered vehicles immediately. Residents will be reminded of the need to sign-up at their next visit, but to avoid disappointment in future we are encouraging people to register at their earliest convenience.
Please pre-sort your items to help cut waste and prevent things going to landfill.
Kerbside rubbish bin and recycling collections
Please check with your district, borough or Derby City Council for arrangements on bin and recycling collections over Christmas and new year.