Derbyshire Gold Card holders - renewal reminder

10 August 2017

Gold Card holders are reminded to check validity dates on their cards as thousands are due to expire in the next few months.


Gold Card is Derbyshire's equivalent of the English National Concessionary Travel Scheme (ENCTS) which allows older and people with certain disabilities to travel free-of-charge, off-peak on local buses.

It can also be used to get discounts at around 700 local shops and businesses and to borrow items from any Derbyshire or Derby city library.

Most Gold Cards are valid for five years. Around 108,000 of the 185,000 cards currently in circulation will need renewing soon - with the majority expiring in September and October 2017.

If you're an existing Gold Card holder who hasn't yet received a new card, and your card expires within the next two months, you should renew your Gold Card.

Our Cabinet Support Member for Highways, Transport and Infrastructure, Councillor Trevor Ainsworth said:

"Cards are issued automatically when the personal information we hold exactly matches electoral data. Where we haven't been able to check this cardholders will have to renew themselves."

Councillor Ainsworth added:

"It is simple to renew and in the first week around 500 Gold Card holders have successfully requested new cards. I would encourage others to follow this lead so they can continue to benefit from free travel and other discounts."

The form can be completed by Gold Card holders whose circumstances have not changed since they were issued with their current card and disabled cardholders who do not need to show continuing proof of eligibility.

Any cardholder whose circumstances have changed since they were issued with their present card − for example cardholders who have moved address within Derbyshire or changed their name − cannot apply online.

Cardholders are encouraged to complete the online form themselves or with help from family or friends. Online renewals can also be made at Derbyshire libraries where staff can help if needed.

Anyone unable to renew online should get in touch with their district, borough or Derby City Council − the local council area where council tax is paid.

First-time Gold Card applicants will need to download and complete an application form. Printed copies are also available at local council offices or Derbyshire libraries.

Details of proof required to confirm applicants' eligibility is listed in the application form.

Cardholders who move out of Derbyshire are no longer eligible for a Gold Card but can still apply for the equivalent in their new local authority area.